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Absorb Software Inc., together with its affiliates, which includes subsidiaries and entities that Absorb Software Inc. operates (collectively, “Absorb Technology Ltd.”, “Absorb” “we,” or “us”) provides cloud-based learning management solutions. This Absorb Privacy Policy (“Policy”) describes our general privacy policy and practices in relation to Absorb’s websites, mobile applications, and services (collectively, the “Services”).
Absorb Software Inc. wants you to be aware of our commitment to protect the information you share in the course of doing e-learning with us through AbsorbLMS.
Your Rights as They Pertain to Your Personal and Business Information
You have the right to know why an organization collects, uses or discloses your information. You have the right to expect an organization to handle your information reasonably and to not use it for any other purpose other than the one to which you consented. You have the right to know who in an organization is responsible for protecting your information. You have the right to expect an organization to protect your information from unauthorized disclosure. You have the right to inspect the information an organization holds about you and make sure it is accurate, complete and current. You have the right to expect an organization to destroy your information when requested and when no longer required for the intended purpose. You have the right to confidentially complain to an organization about how it handles your information and to the Privacy Commissioner of Canada if need be.
What types of Information We Collect and How We Collect, Use and Disclose It
When you do online training with us, we may collect three types of information: personal, non-personal and anonymous. You share this information so that we may provide you with the information and service that best meet your needs. We assume your consent for our firm to use this information in an appropriate manner. We may use and disclose this information in order to:
Communicate with you in a timely and efficient manner: For example, to send automated email reminders for course completion or to email scheduled reports. Emails are used for system communication on tasks, instructor-student communication, notification of upcoming courses, new registrations, course completion and functional items such as password recovery.
Perform automated actions such as subscription to a course based on individual qualifications, other courses complete, department or geographic location. As such information such as location, and previous education or qualification may be requested to accurate organize your training and provide automated rules guidelines on how to plan success training for you as an individual.
Analyze business results in the form of reporting on course completion, user progress towards training objective, competency management, etc. This information is only provided to authenticated administrators of the system. Administrators have the ability to share this information with other non-authenticated users by exporting reports.
Act as required or authorized by law
In some areas of this service, you are asked to provide information that will enable a request for more information. Your participation is completely optional. E-mail address are required for the system to effectively operate and maintain user security through confidential password recovery. Other personal data such as workplace location and other personal data may be requested by administrators of the system but is completely optional and up to the individual client to determine their appropriate usage for their business goals. The use of further personal information within the system is completely determined by the administrators of the system and the rules and data fields they create and utilize. These are outside of our ability to control and appropriate usage is the responsibility of the training provider. Please contact your system administrator if you have questions regarding their individual privacy policy.
Cookies
We use cookies in order to:
store information on your current identity for a validated user session,
track general usage stats for google analytics, see Log Files,
all cookies are encrypted and secured using SSL.
Information Security
All information is controlled through secured username and password based access. All activities on the administration side of the system are audited and logged to provide the ability to accurately track the creators of content and how all information is reported against and exported. To maintain your security, we encrypt all user passwords and have no ability to retrieve user password information. Secure HTTPS connections are used to better secure your information throughout the system.
What We Will Not Do With Your Information
We do not sell or rent customer information to anyone. Nor do we share customer information with organizations outside of our relationship with you that would use it to contact you about their own products or services.
Information Disposal
30 days after contract termination client information is permanently and irreversibly removed from the system database. It is then aged out of the maintained backups as per the individual client’s contract specifications.
Links
This web site may contain links to other sites. All links and external content are created by course authors and administrators of the system and are outside our control to regulate. The quality and content of courses and links are the responsibility of the individual course authors and not the system owners or system creators. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Log Files
We use Google Analytics to analyze traffic to this service. Google Analytics does not create individual profiles for visitors. It only collects aggregate data to help us understand how visitors use this service so we can maximize its effectiveness. We do not use this in an identifiable way to use as an individual but rather to make performance enhancements to the system and determine broad usage statistics such as country of origin, time of use, pages visited and browser used. These files are utilized solely to increase system performance and are no sold or shared with any third party, nor used for any marketing purpose. For more information about Google Analytics’ privacy policy, please go to: http://www.google.com/privacy.html
No Warranty
Absorb Software Inc. attempts to provide accurate information on this service, but it assumes no responsibility for accuracy. Content is created by third parties and is not edited or reviewed by Absorb Software Inc. Content quality, accuracy and appropriateness are all under control of the administrators of the system and are not the responsibility of Absorb Software Inc. Absorb Software Inc. may change the information on the site, at any time without notice. Content on this site is provided “as is” and Absorb Software Inc. disclaims all express or implied warranties arising from any course of dealing, usage or trade practice of this service.
Limitation of Liability
Absorb Software Inc. is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use of material on this site. This includes but is not limited to the loss of data or loss of profit, even if Absorb Software Inc. was advised of the possibility of such damages.
We Strive to Protect Your Personal Information
All employees and associates who are granted access to your personal information understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended.
Your Privacy Choices
You may withdraw your consent at any time (subject to legal or contractual obligations and on providing us reasonable notice) by communicating to us in writing. Please be aware that withdrawing your consent will prevent us from providing you with requested services. Please contact us in writing to withdraw your consent at PrivacyOfficer@absorblms.com.
Withdrawing consent will have to be confirmed with the contracted supplier of AbsorbLMS to you as the authority that took your information into the system.
Contacting the Service Provider
If you have any questions about this privacy statement, the practices of this site, or your dealings with this service, please email PrivacyOfficer@absorblms.com.
